Claim Support

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Motor Insurance Claim Process

Cashless Claims:

  • checkDefinition: The insurance company directly pays the repair bill to the network garage.
  • checkInitiate the Claim: Take the vehicle to a network garage/workshop.
  • checkFill the Forms Submit a cashless claim form along with a copy of the policy document & driving license.
  • checkAssessment: The garage assesses the damage and provides an estimate.
  • checkClaim Approval: Once approved, repairs start, and the insurer pays the bill.
  • checkPayment: The insurer verifies & reimburses the eligible amount.

Reimbursement Claims:

  • checkDefinition: The policyholder pays for repairs first and claims reimbursement.
  • checkInitiate the Claim: Inform the insurer immediately post-accident & submit a claim form.
  • checkAssessment: Take the vehicle to a chosen garage for repairs.
  • checkSubmit Bills: Send repair bills & receipts to the insurer.
  • checkVerification & Payment: The insurer verifies & reimburses the eligible amount.

Reasons for Claim Rejection:

  • checkNon-disclosure of relevant information
  • checkPolicy lapse or expired coverage
  • checkDrunk driving or drug influence
  • checkNon-cooperation during claim processing
  • checkPolicy exclusions (e.g., damages under third-party insurance)

Claim Checklist:

  • checkPolicy Document
  • checkClaim Form
  • checkDriving License
  • checkRegistration Certificate (RC Book)
  • checkFIR Copy (if required)
  • checkRepair Estimate Slip (Cashless)
  • checkRepair Bills & Payment Receipts (Reimbursement)
  • checkAny other documents required by the insurer
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How Can We Help

Find out how we can help with tailored insurance solutions for your needs, offering peace of mind and financial protection. Contact us today for expert support and guidance.

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Call To Our Experts +91-9891710104

For Claim, Please contact us on email care@microtap.in

faqs
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Cashless: Insurer pays directly to the garage.
Reimbursement: Policyholder pays first & claims later.

o A few days to weeks, based on complexity & documents submitted.

o No, only garages in the insurer’s network.

o No, third-party covers only damages to others.

o Insurer pays the approved amount; extra costs are borne by the policyholder.

Phone

Connect Us

+91-9891710104,
care@microtap.in, contactus@microtap.in

Email

Registration

CIN:U66010DL2008PLC173191 IRDAI license No.:403, Category: direct( life & General) Valid till : 27 May 2028

Principle officer :
Pradeep Kumar Chaudhary

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Corporate Address

A-110, sector 5, Noida , Uttar Pradesh -201301

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Registered Address

90/31B, First Floor, Malviya Nagar, New Delhi, South Delhi, Delhi, India , 110017